Privacy & Cookies

At BROLA.EU, we are 100% committed to protecting your privacy and security. We are customers ourselves, so we totally appreciate and respect how important privacy is.

We use your information in a number of different ways — what we do depends on the information.

Your Personal Details, such as your name, address, email address, phone number and IP address are used to deliver purchases and provide you the support if needed. We also send e-mails with the order updates.

We are only sharing delivery information with our delivery providers, such as OMNIVA SIA Reģ.nr.: 40103527192.

We are not sharing any of your personal information with any other third parties and other companies, except the one mentioned above.

If you have said we can, we’ll send you marketing messages to keep you aware of what we’re up to and to help you see and find our products and services.

How to stop marketing messages from BROLA.EU

Emails: You can click on the ‘unsubscribe’ link in any marketing email you receive, and this will take you to the unsubscribe page and you will be immediately unsubscribed from all marketing emails.

We’ll hold on to your information for as long as you continue to be an BROLA.EU customer and for as long as we are required to keep it to ensure we meet our legal requirements across the globe.

We have a legal requirement to keep some of your personal data even after you have asked us to delete it. We will only keep what we absolutely need to, and only to make sure we can meet our legal or regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our Terms & Conditions.

You have a lot of rights relating to your personal information, these are:

• The right to be informed about how your personal information is being used (like this notice!)
• The right to access the personal information we hold about you
• The right to request that we delete your data, or stop processing it or collecting it, in some circumstances
• The right to stop direct marketing messages, which you can do through unsubscribe link
• The right to withdraw consent for any consent-based processing at any time
• The right to ask us to explain any computer-system decision about you
• The right to complain to your data protection regulator — in Latvia

If you want to exercise your rights, have a complaint, or just have questions, please contact us. As a starting point, we have 30 days in which to respond to you. Our contact details are at the end of this Policy.

We may change this page from time to time, to reflect how we are processing your data.

What are cookies?

Cookies are data files which can hold small amounts of information and they are stored on your device (computer, smartphone, etc) when you first visit a website. We use cookies when you visit our site, but you can choose to not allow some types of cookies.

We use cookies for:

• essential operations, like site navigation (Necessary cookies)
• analyzing visitor numbers and behaviors, such as what pages are frequently visited

Necessary Cookies

These cookies are essential for this site to work properly and they allow you to navigate the site and use our features, such as ‘Add to Cart’. We only store one necessary cookie named brola_session to store the secure session identifier and we do not store any content of the cart or your personal information in cookies.

Cookies for analytics

Statistical cookies allow us to count the number and sources of visits so that we can measure and improve the performance of our website. They help us understand which pages are the most popular and least used, and how visitors navigate our site. If you refuse the use of these cookies, your visit will not be included in our statistics, but at the same time it will not limit your activities on our website.

We use Google Analytics which sets its own cookies named ga_.